SAP Knowledge Base Article - Public

3585207 - Latest Form Experience - Incorrect User Display on Matrix Grid

Symptom

In the Objective-Competency Summary Section a user with Ratings show as Unrated, if the page is refreshed, then the display is correct.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

In the Latest Form Experience

  1. In the Objective-Competency Summary Section
  2. Click All Employees Assessed
  3. Click Current Employee
  4. Observe the users shown on "unrated rating box" is incorrect.
  5. Click to Refresh the page
  6. Verify that now the user shows up correctly 

Resolution

This is a known issue on the Latest Form Experience and our Development team is currently investigating.

Keywords

KI2505, Performance Management, Latest Form Experience, WWUX, OCOC, Matrix grid, incorrect rating, incorrect placement , KBA , LOD-SF-PM-FRM , Forms & Templates , Known Error

Product

SAP SuccessFactors Performance & Goals all versions