SAP Knowledge Base Article - Preview

3585292 - Error "SoapFault:faultstring=MustUnderstand headers" in CPI During BPEM Case ID Confirmation

Symptom

When creating an Utilities Exception in a SAP Cloud for Customer (C4C) ticket, you see the following error in the SAP Cloud Platform Integration message monitoring for the iflow "BPEM Status Replication":

Inbound processing in endpoint at /Utilities/BPEMStatusReplication failed with message "SoapFault:faultstring=MustUnderstand headers: [{http://www.w3.org/2005/08/addressing}Action, {http://www.w3.org/2005/08/addressing}To] are not understood.; faultcode={http://schemas.xmlsoap.org/soap/envelope/}MustUnderstand".


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Environment

  • SAP Cloud for Customer
  • Utilities integration with Cloud for Customer
  • SAP ERP

Product

SAP Cloud for Customer core applications 2502

Keywords

SOAMANAGER, /Utilities/BPEMStatusReplication, MustUnderstand, WSA, C4C, SRT_UTIL. , KBA , LOD-CRM-IND-UTL , Utilities , How To

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