SAP Knowledge Base Article - Public

3585313 - Latest Form Experience - Cleans up text pasted from Microsoft Word not working

Symptom

Pasted text from Microsoft Word keeps formatting in comment boxes on Latest Form Experience.

The configuration on performance management feature setting > enable the option "The rich text editor cleans up text pasted from Microsoft Word" does not impact the forms with the Latest Form Experience enabled.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Go to Performance Management Feature settings > enable the option "The rich text editor cleans up text pasted from Microsoft Word (currently, this only affects pages that use common Performance Management code)"
  2. Go to a form with Latest Form Experience
  3. Copy texts with format from Microsoft Word
  4. Paste the text into a comment box on the Performance Form
  5. The text pasted retains the MS Word Formatting

Resolution

This is a known issue under investigation by our Development team.

Keywords

KI2505, HTML tags, invalid characters, form cut off, from broken, Clean up, text, comment, performance form,  , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Known Error

Product

SAP SuccessFactors Performance & Goals all versions