SAP Knowledge Base Article - Public

3585368 - AI-Assisted Performance Insights - EMM Feedback not considered for Summary Insights

Symptom

There is a feedback on EMM's team overview. When EM trying to generate summary insight about current subject, there is no content generated. 

 

Environment

SAP SuccessFactors Perfomance Management

Reproducing the Issue

  1. EMM requested an ask for feedback on team overview. Response was received and displayed on team overview. The form was at C step and both EMM and EM were involved.
  2. Route the form to EM's single step and Insight is available on EM's review page. At the same time, the feedback on EMM's team overview is also also displayed on EM's review page
  3. EM clicked Generate Insight button
  4. No content is generated

Resolution

This is a known scenario and currently under investigation by our development team.

Keywords

KI2505, insights, AI, Gen AI, Assisted performance insights, performance management, latest form experience  , KBA , LOD-SF-PM-FRM , Forms & Templates , Known Error

Product

SAP SuccessFactors Performance & Goals all versions