Symptom
- Discrepancies in the interface for return orders CBAR in two systems, A and B.
- The automatic inspection after goods receipt is not activated in the B system, leading to differences in interface and functionality.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Compare the configuration settings for return orders CBAR in both A and B systems.
- Notice the "Automatic Inspection After Goods Receipt" is inactive in the B system.
Cause
The root cause of the issue is that the "Automatic Inspection After Goods Receipt" is set to "Inactive" in the configuration activity "Configure Returns Order Type for Standard Return (ID: 106396)" in the B system.
Resolution
- Navigate to the configuration activity "Configure Returns Order Type for Standard Return (ID: 106396)" in the B system.
- Set the "Automatic Inspection After Goods Receipt" to "Active".
- Save the changes and retest the functionality.
Keywords
SAP S/4HANA Cloud Public Edition, Configuration Anomaly, Automatic Inspection, Goods Receipt, Return Orders, Configuration Activity, 106396, Configure Returns Order Type, Standard Return, Active, Inactive , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public