SAP Knowledge Base Article - Public

3585718 - Layout tab under 'Fields, Calculation, Permissions' is empty despite adding Layout Permissions

Symptom

No Quote sections are visible under the quotation layout, despite adding the necessary permissions under Layout Permissions tab in the 'Fields, Calculation, Layout' section in Setup.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Sales Cloud CPQ

Reproducing the Issue

  1. Navigate to Setup
  2. Select Quotes
  3. Proceed to Fields, Calculation, Permissions
  4. Go to Layout Permissions tab
  5. Click on Companies
  6. Select desired company
  7. Under Sections, select all and Save
  8. Navigate to Layout tab and then look under Quotations tab - it's empty

Cause

The issue arises due to a modelling error. The sections added under Layout Permissions are not appearing under Quotations tab due to incorrect implementation file settings.

Resolution

  1. Navigate to Setup
  2. Go to Quotes
  3. Custom Quote Tabs
  4. Edit 'Quotation' - the 'Implementation file' field is blank or set to something else.
  5. To have sections working, change the implementation file for Quotation to be quotation/Cart.aspx.

See Also

Keywords

SAP CPQ, Quote Sections, Invisible Sections, Backend Issue, Quotation Tab, Permissions, Implementation File, Modelling Issue. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions