3585894 - Onboardee identity authentication is automatically marked when Onboarding is activated

Symptom

Onboardee Identity Authentication is being automatically marked when Onboarding is enabled on provisioning.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

Access provisioning
Activate Onboarding
Onboardee identity authentication is marked as well

Cause

The authentication method is part of Onboarding activation.

Resolution

This behavior is expected for all instances where the IAS upgrade occurred after December 9th, 2022. When onboarding is enabled in provisioning, this option is automatically selected. Without it, external user authentication may be affected, leading to potential login issues.

Keywords

obx, onb, provisioning, identity, authentication, check, box, external, access, sso , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding all versions

3585894 - Onboardee identity authentication is automatically marked when Onboarding is activated - Onboarding