SAP Knowledge Base Article - Public

3585895 - The Partially Cancelled Line Item is Not Displayed in Sales Order Preview

Symptom

You have Cancelled one of the quantities in the Line Item of the sales order by choosing a Reason for Rejection after delivering one of the quantities and when you generate the output of this Sales Order with the Preview button, this Partially Cancelled Item does not appear in the PDF form.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Order work center.
  2. View: Sales Orders.
  3. Search and edit ABC (ABC represents Sales Order ID).
  4. Navigate to Items tab, in line item XX only 1 quantity is delivered and another one is cancelled (XX represents Line Item ID).
  5. Click on Preview button, in pdf the partially cancelled line item XX is not displayed.

 

Cause

 The partially canceled items are not shown in the generated output form.

 

 

Resolution

This is the expected system behavior.

See Also

3221500 - Canceled Item Is Not Displayed in Sales Quote and Sales Order Preview

Keywords

Sales Order; Preview; Output Form; PDF; Line Item; Reason For Rejection; Partially Cancelled. , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions