Symptom
You have Cancelled one of the quantities in the Line Item of the sales order by choosing a Reason for Rejection after delivering one of the quantities and when you generate the output of this Sales Order with the Preview button, this Partially Cancelled Item does not appear in the PDF form.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Order work center.
- View: Sales Orders.
- Search and edit ABC (ABC represents Sales Order ID).
- Navigate to Items tab, in line item XX only 1 quantity is delivered and another one is cancelled (XX represents Line Item ID).
- Click on Preview button, in pdf the partially cancelled line item XX is not displayed.
Cause
The partially canceled items are not shown in the generated output form.
Resolution
This is the expected system behavior.
See Also
3221500 - Canceled Item Is Not Displayed in Sales Quote and Sales Order Preview
Keywords
Sales Order; Preview; Output Form; PDF; Line Item; Reason For Rejection; Partially Cancelled. , KBA , AP-SLO-SO , Sales Order , Problem