Symptom
When creating a Service Order, the following warning message is displayed: "No price maintained for the internal activity SV01 in company code xxxx".
Environment
SAP S/4HANA Cloud Public Edition
Cause
There are two possible causes:
- The cost rates are not correctly maintained for the activity type SV01 and company code xxxx.
- There is no Service Employee assigned to the item.
Resolution
Each cause has it's respective solution:
- On the app 'Manage Cost Rates - Services', maintain a cost rate for activity type SV01 and company code xxxx, with no cost center assigned.
- On item level, assign a Service Employee on the tab 'Parties Involved'
See Also
Keywords
service order, SV01, SVP1, activity type, cost rate, company code, manage service orders, service employee, no price maintained, solution order, F3161, service item , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions