Symptom
- The custom token for "Buddy" in the email template is not working as expected.
- Buddy's name is not shown in the email but blank.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
SAP SuccessFactors, Onboarding, Email Services, Custom Token, Buddy, placeholder, Manage Document Template Mapping , KBA , LOD-SF-OBX-EML , Notifications , Problem
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