3585998 - Incorrect amount in External Learning Request form

• The price in the External Training Request form is incorrect after requesting via Manage User Learning > Create External Learning Requests. 
• The Tuition and Total values are multiplied by 100. 

SAP SuccessFactors Learning

1. Navigate to Learning Administration > Manage User Learning > Create External Learning Requests >
2. Add a user ID and click 'Next' >
3. Fill in the required data and add Tuition = example: 2000 >
4. Check the 'Submit Request as Approved' box and click 'Submit' >
5. Go back to People > Users > User ID >
6. Navigate to the 'External Learning Request' tab and view the new request >
7. The tuition amount displays as 200000.00 instead of 2000.00.

Our Learning Engineering team has finalized their work on the situation and the fix is currently scheduled to be delivered with the 2511 Learning system version. Additional details are available in the following link: Product Release & Road Map Information.

Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.

2692971 - SAP SuccessFactors Known Issues for the 1H 2025 Release

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