Symptom
- The price in the External Training Request form is incorrect after requesting via Manage User Learning > Create External Learning Requests.
- The Tuition and Total values are multiplied by 100.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to Learning Administration > Manage User Learning > Create External Learning Requests.
- Add a user ID and click 'Next'.
- Fill in the required data and add Tuition = example: 2000
- Check the 'Submit Request as Approved' box and click 'Submit'
- Go back to People > Users > User ID.
- Navigate to the 'External Learning Request' tab and view the new request.
- The tuition amount displays as 200000.00 instead of 2000.00.
Cause
Coding Issue
Resolution
Issue is resolved Second Half 2025 | Preview: October 13 | Production: November 14 - 16
See Also
Keywords
SAP SuccessFactors Learning, LMS, SF, External Learning Request, Incorrect Price Display, Currency Pattern, Locale Preference, Tuition, Total, Multiplied by 100, value , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-EXT , Sites and External Users , Problem
Product
SAP SuccessFactors Learning all versions