Symptom
- The price in the External Training Request form is incorrect after requesting via Manage User Learning > Create External Learning Requests.
- The Tuition and Total values are multiplied by 100.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to Learning Administration > Manage User Learning > Create External Learning Requests.
- Add a user ID and click 'Next'.
- Fill in the required data and add Tuition = example: 2000
- Check the 'Submit Request as Approved' box and click 'Submit'
- Go back to People > Users > User ID.
- Navigate to the 'External Learning Request' tab and view the new request.
- The tuition amount displays as 200000.00 instead of 2000.00.
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
Keywords
SAP SuccessFactors Learning, LMS, SF, External Learning Request, Incorrect Price Display, Currency Pattern, Locale Preference, Tuition, Total, Multiplied by 100, value , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-COM , Commerce , LOD-SF-LMS-EXT , Sites and External Users , Bug Filed
Product
SAP SuccessFactors Learning all versions