SAP Knowledge Base Article - Public

3586008 - Technical Error when Posting Job to LinkedIn - Recruiting Posting

Symptom

An error message appears when attempting to post a job to LinkedIn via Recruiting Posting: "The job board sends an unknown error message. Our product and engineering team will work with the job board to resolve the issue."

Environment

SAP SuccessFactors Recruiting Posting

Reproducing the Issue

  1. Try to post a job with a word "Test" on the title on LinkedIn via Recruiting Posting 
  2. Technical error appear on the status of the posting

Cause

The job is not being accepted by LinkedIn due to the word "TEST" in the job title.

Resolution

  • LinkedIn does not accept Test Job Requisition on their Job Board site. Using the word Test on the title causes the job to be ignored by LinkedIn and not be posted on the Job Board site. Valid job title needs to be used for the job requisition. As of the moment, there is also no option to Post Jobs to LinkedIn from preview because the Job Board does not have Preview or Sandbox environment for the Recruiting Posting Preview environment. For the list of job boards that has provided their Sandbox Environment, please refer to the KBA 3245771 - List of Job boards with Preview Posting enabled - Recruiting Posting. 
  • For other other issues related to the "Technical Error" when posting to the job board, the information can be found on the logs which can be downloaded by following the KBA 3121263 - Self-Service Removal of Errors and New Job Status Availability - Recruiting Posting

See Also

  • 2627543 - LinkedIn job board activation - Recruiting Posting
  • 2726474 - How to update job board configuration - Recruiting Posting

Keywords

LinkedIn, job posting, technical error, job board, Recruiting Posting, unknown error message, job title, TEST. , KBA , LOD-SF-RPO-JOB , Job Offer not to be found/ to be removed to Job Boards , Problem

Product

SAP SuccessFactors Recruiting all versions