Symptom
When a pending or approved leave request is cancelled in the ESS Time Off UI, the cancelled leave is not displayed in the Upcoming Time Off or Absences and Holidays UI.
Environment
- SAP SuccessFactors Employee Central – Time Management
Reproducing the Issue
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Navigate to the ESS Time Off UI.
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Check for the cancelled absence under Upcoming Time Off.
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Also check for the cancelled absence in the Absences and Holidays UI by clicking on Show All in the Upcoming Time Off section.
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You will notice that only approved or pending absence requests are displayed, and cancelled absence requests are missing.
Cause
- This behavior is working as designed.
Resolution
- The system is functioning as intended. The Upcoming Time Off or Absences and Holidays UI will only display approved and pending absences. Cancelled absences will only be visible under Administer Time Off > Absence Tab.
- If you would like to have this functionality reviewed for future development, we encourage you to submit an enhancement request through our Customer Community Portal at http://community.successfactors.com/.
- For detailed instructions on how to raise an enhancement request, please refer to KBA Article 2090228: How to Submit an Enhancement Request.
Keywords
Cancelled Leaves, Upcoming Time Off UI, Absences and Holidays UI, Leave Visibility, Absence Request, Pending Leave Request, Approved Absences, Time Off Cancellation, Time Off Request, leave request, cancelled time off, cancelled request, cancelled absence request, absence request cancellation, cancelled absence request not visible, cancelled leave request missing, missing cancelled leave request, canceled leave request, missing absence request, Missing Cancelled Absence Request, ESS Time OFF UI, ESS Time Off. , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EC , Employee Central , LOD-SF-EC-TIM , Time Off , Product Enhancement