SAP Knowledge Base Article - Public

3586172 - How to manually trigger I-9 reverification process in ONB 2.0 for ONB 1.0 candidates after migration - Onboarding

Symptom

  • After migration from SAP SuccessFactors Onboarding 1.0 to 2.0, the I-9 reverification process for 1.0 candidate is found not synced to 2.0 side.
  • How to manually trigger I-9 reverification process in 2.0 in such scenario?

Environment

SAP SuccessFactors Onboarding

SAP SuccessFactors Onboarding 2.0

Cause

Resolution

Kindly follow below steps:

1. Go to Manage Data > Create New > I-9 Audit Trail

2. Fill in the following fields:

  • Audit Trail ID (can be a random UUID without hyphens, all caps; e.g. E4B2F0A1D3C44F1A9B7A2E6F8D9C0B1E)
  • User ID
  • Sequence Number
    • Basically, the value should be = latestSeqNo+1, where latestSeqNo is the biggest value for the user in I-9 Audit Trail records.
      E.g.: If user has 2 i-9 Audit records: 
      (1) seqNo = 1
      (2) seqNo = 2
      Then should put seqNo = 3 as a value for the next record and so on. (Hence if user has no I-9 Audit Trail records, then should put value as "1".)
  • Status (should be marked as "SECTION2_SIGNED")
  • Employment Eligibility Expiration Date (should not be null)

3. After saving the I-9 Audit Trail, I-9 reverification process will be created in 2.0 by provisioning job (Job Type=Trigger I-9 Reverification Job)

See Also

How to configure Trigger I-9 Reverification Job: Configuring Form USCIS I-9 Reverification | SAP Help Portal

Keywords

SAP SuccessFactors, ONB 1.0, ONB 2.0, I-9 reverification, Audit Trail, SECTION2_SIGNED, Employment Eligibility Expiration Date, User ID, Sequence Number, Migration, Employee Central , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions