SAP Knowledge Base Article - Public

3586213 - Error: "Categories Field and Product Name Missing" When Creating Simple Product via SOAP API

Symptom

Error messages "Categories field is required field" and "Product Name must not be empty" appear when attempting to create a simple product through SOAP API.

Environment

SAP CPQ Sales Cloud

Reproducing the Issue

  1. Open SOAP API
  2. Create a new product
  3. Observe the error message "Categories field is required field., Product Name must not be empty."

Cause

This issue happens when the <Identificator> tag is not used in the API call.

Resolution

  1. Ensure the <Identificator> tag is included in the input XML.
  2. Check default language on the system and to populate required field as (ProductName and Categories) with that default language.
  3. Validate the XML structure to confirm all mandatory fields are present.

See Also

PRODUCT ADMINISTRATION - Input XML Examples | SAP Help Portal

Keywords

SOAP API, SAP CPQ, Product creation, Error, Categories field is required, Product Name must not be empty, Identificator tag. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions