3586228 - Events Not Filtered During Manager Self-Service Transaction As Per Enhancement ECT-241507 - 1H 2025

As per the enhancement, managers and admins only have access to events with at least one event reason for which they have permission during Manager Self-Service (MSS)/Take Action scenario. However, when Compensation Information is selected before selection of Job Information during the MSS transaction, managers and admins can see all events even though they don't have permission for some related event reasons. 

This enhancement is from customer idea 48935. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SuccessFactors Employee Central: Job Information

Scenario 1: You have permission for two event reasons related to the event Promotion. You see Promotion event and related event reasons. 

1. Go to Job Information of the target user.
2. Take Action > Change Job and Compensation Info.
3. Select Job Information and effective start date.
4.  You can select Promotion event and any of the related event reason for which you have permission.
   

Scenario 2: You do not have permission for any event reason related to the event Promotion. You do not see event Promotion.

1. Go to Job Information of the target user.
2. Take Action > Change Job and Compensation Info.
3. Select Job Information and effective start date.
4.  You do not see event Promotion for selection.
   

Scenario 3: You do not have permission for any event reason related to the event Promotion. You see event Promotion but related event reasons are not available.

1. Go to Job Information of the target user.
2. Take Action > Change Job and Compensation Info.
3. Select Compensation Information followed by Job Information and then effective start date.
4.  You can select Promotion event. But any of the related event reason is not available for selection.
   

Scenario 4: You do not have permission for any event reason related to the event Promotion. You do not see event Promotion.

1. Go to Job Information of the target user.
2. Take Action > Change Job and Compensation Info.
3. Select Job Information followed by Compensation Information and then effective start date.
4.  You do not see event Promotion for selection.
   

It is working as designed. This enhancement works when you select only Job Information or you select Job Information before selection of Compensation Information during Take Action/MSS transaction. Please note that this enhancement is specific to Job Information and does not work if only Compensation Information is selected or Compensation Information is selected before selection of Job Information. 

There is an enhancement (ECT-251849) planned for this feature to work when only Compensation Information is selected or Compensation Information is selected before selecting Job Information during MSS transactions. However, we do not yet know when this will be enhanced. 

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Enhancements in Job Information

Employee Central Job Information Manager Self-Service Displays Filtered Events Based On Event Reason Permissions Blog

b2505, compInfo, jobInfo, event-reason, blank, empty, unavailable, No selection, filtering, ECT-241507, ECT-251849, https://influence.sap.com/sap/ino/#/idea/48935 , KBA , LOD-SF-EC-JOB-EVN , Events, Derivation & Employee Status , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-CMP-EVN , Events, Derivation & Employee Status , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Problem