SAP Knowledge Base Article - Public

3586426 - Cross-Entity Rule Not Working When Dependent Data is Added During Hiring Process - EC

Symptom

  • During the hiring process, the cross-entity rule does not function as expected when dependent data is added.
  • The system successfully executes the Cross-Entity Rule to create a Job Relationship when no Dependent data is added during the Hiring process.
  • However, if Dependent data is added during the Hiring process (with all same data), the system does not create the Job Relationship.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM

Reproducing the Issue

  1. Have a Cross-Entity Rule to create a Job Relationship during new hire
  2. Add new employee with dependent info.
  3. Submit this user.
  4. Job relationship is not auto-created with cross-entity rule.

Cause

This is a known issue, hiring scenario is creating two diferent save scenarios.

Resolution

with a planned fix for 1H2025 release.

The workaround until the fix is to don't add dependents information during the hire scenario.

  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Cross-Entity Rules | SAP Help Portal

Keywords

SAP SuccessFactors, Employee Central, Hiring Process, Cross-Entity Rule, Dependent Data, Job Relationship, Add New Employee, ECT-251807, 1H2025, 2505, Hire, hiring scenario, Dependent, rule not working, INC11297478. , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-DPD , Dependents Management , LOD-SF-EC-JRL , Job Relationships , Known Error

Product

SAP SuccessFactors Employee Central all versions