3586466 - Issue with I-9 Reverification for employees hired outside of Onboarding - Onboarding.

• Issue encountered when trying to perform I-9 Reverification for employees hired outside of Onboarding.
• Error "???Saving of 1 I9AuditTrail throwed a Exception???" is displayed when attempting to manually create an I9 Audit Trail.

SAP SuccessFactors Onboarding

• Do not have I9 information collected for onboardees through Onboarding.
• The error is due to not providing value for Sequence Number field. Sequence Number should be not null. 

1. Use REST API for migrating third-party I-9 data. Refer to the guide for more details: Migrating Form I-9 Data from a Third-Party System
2. Provide Sequence Number and created I-9 Audit Trail record again.
3. Basically, the value should be = latestSeqNo+1, where latestSeqNo is the biggest value for the user in I-9 Audit Trail records. 
   • E.g.: If user has two I-9 Audit Trail records:
   • 1) seqNo = 1
   • 2) seqNo = 2
   • Then you should put seqNo = 3 as a value for the next record and so on. (Hence if user has no I-9 Audit Trail record, then should put value as "1".)
4. Follow the steps below to resolve the issue:

1. 1. Go to Manage Data > Create New > I-9 Audit Trail
   2. Maintain below fields:
      • Audit Trail ID (Can put random UUID without hyphens all caps; Refer to the format of other I-9 Audit Trail records)
      • UserId
      • Sequence Number
      • Status (should be marked as "SECTION2_SIGNED")
      • Employment Eligibility Expiration Date (should be not null)
   3. Post that, the I-9 Reverification job will create the I-9 reverification process when needed.
       

Migrating Form I-9 Data from a Third-Party System

SAP SuccessFactors, Onboarding 2.0, OBX, Section-3, Reverification, I9 Audit Trail, Error, REST API, Third-Party I-9 Data, Migrating Form I-9 Data, outside of onboarding, seqNo, Sequence Number , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem