Symptom
Customer name isn't visible on quote header despite the application parameter "being active (issue only applies to Business Partners).
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Set application parameter
- Enter any quote
- See that the Customer name isn't on quote header.
Cause
Parameter does not work when business partners are used. Functionality was missed when business partners/involved parties were implemented.
Resolution
Workaround:
- Consider turning parameter " off.
- Use UI customization by adding Business Partner/Involved Party name in a customized template.
See Also
3487591 - Known Issues in SAP CPQ
Keywords
Business Partners, Involved Parties, Customer, Customer name, Quote Header, Quote, Application Parameter, Display, UI , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2025
SAP Knowledge Base Article - Public