SAP Knowledge Base Article - Public

3586482 - Customer Name isn't visible on Quote Header

Symptom

Customer name isn't visible on quote header despite the application parameter "being active (issue only applies to Business Partners).

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Set application parameter
  2. Enter any quote
  3. See that the Customer name isn't on quote header.

 

Cause

Parameter does not work when business partners are used. Functionality was missed when business partners/involved parties were implemented.

Resolution

Workaround: 

  • Consider turning parameter " off.
  • Use UI customization by adding Business Partner/Involved Party name in a customized template. 

See Also

User Interface Design

3487591 - Known Issues in SAP CPQ

Keywords

Business Partners, Involved Parties, Customer, Customer name, Quote Header, Quote, Application Parameter, Display, UI , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2025