Symptom
User is able to configure the SMTP Server for the SBPA as per SAP help link Configure an SMTP Mail Destination, but email triggering is failed with below error:
An unexpected error has occurred due to missing SMTP configuration
In the logs, we can see below error
{"message":"MAIL_ERROR_LOADING_DESTINATION",
"code":"SAP_IPA_20024",
"error":"Failed to read authentication token of destination 'sap_process_automation_mail'. The destination service responded with an error: 'AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location, you must use multi-factor authentication to access '......'. Trace ID: '......" Correlation ID: '.....' Timestamp: '.....'.\nIn case only the properties of a destination should be accessed, without performing authorization flows, please use the 'getDestinationProperties' method on 'DestinationService' instead."
}}
“Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”
Read more...
Environment
- SAP Build Process Automation
- Mail destination (SMTP)
Product
Keywords
MAIL_ERROR_LOADING_DESTINATION, SAP_IPA_20024, code, message, fail, MTP, SBPA, IRPA, Email Server, Microsoft, disable, OAuth2ClientCredentials,not supported, process automation, smtp server, authentication token, destination, getDestinationProperties, DestinationService, authentication issue, MFA, multi-factor authentication, BTP IPs, IP, Microsoft Azure, azure, method, enable, AADSTS50076. , KBA , BPI-PA-RT , SPBA Runtimes (Action RT, Mail RT, Destination-Auth, ..) , BPI-PA , SAP Build Process Automation , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.