SAP Knowledge Base Article - Public

3586580 - Data Workbench Attachment Import Each Time Directly Goes Into "in queue" Status

Symptom

Data Workbench attachment import each time immediately goes Into "in queue" state on the monitor and no errors appear as well.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Data workbench monitor.
  2. Click on import -> attachments.
  3. Select any BO -> Next.
  4. Browse and upload the attachment file.
  5. Click on Next -> Import.
  6. Notice that every time  this import directly goes into "in queue" status without any error message.

Cause

The character used in the csv file cause this issue. While adding the file path in the excel sheet if you use "|" as a separator this issue occurs.

Resolution

Kindly use only ";" as a separator and not any other characters (example "|")

Keywords

Attachments upload, in queue, data workbench, separator , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications all versions