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SAP Knowledge Base Article - PreviewSymptom
- An external candidate is unable to login to complete the onboarding process, even after resetting password.
- The error message "invalid credentials" is displayed when the candidate attempts to login.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
SAP SuccessFactors, Onboarding, login issue, password reset, reactivation, invalid credentials, external candidate, case-sensitive. , KBA , LOD-SF-OBX-ACC , Accessibility , Problem
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