SAP Knowledge Base Article - Public

3586647 - How referenced quantity changing after rejecting a partial delivered subsequent sales order - SAP S/4HANA Cloud Public Edition

Symptom

  1. Create a sales contract which has an item with target quantity of 100 MT
  2. Create a subsequent sales order with reference to the above sales contract
  3. Create a partially delivery for the above sales order with only 80 MT
  4. Reject the sales order by setting reason for rejection 
  5. Create another sales order with reference to the original sales contract
  6. The default target quantity is full 100 MT quantity

Environment

SAP S/4HANA Cloud Public Edition

Cause

This is standard behavior. The calculation of referenced quantity in a sales contract is based on the subsequent sales order's quantity in the document flow and target quantity in the sales contract. It does not consider other follow-up documents. Once the sales order is rejected, the quantity shown in the document flow for the subsequent sales order is removed and becomes zero. As a result, the referenced quantity is set back to the original value in the contract.

Resolution

As a workaround, consider reducing order quantity to the already delivered quantity instead of directly setting a reason for rejection in the subsequent sales order.

Keywords

Sales Order, Sales Contract, Quantity, Partial Delivery, Rejection, Referenced Quantity, Target Quantity, Partially Delivered, Contract, Referenced Quantity, Reject, Cancel, Reason for Rejection  , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions