Symptom
When accessing the employee referral the user receives the following error
"Assertion failed: titleLabel is null"
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login to the internal career site.
- Navigate to Options->Referral Tracking.
- The error "Assertion failed: titleLabel is null" is displayed.
Cause
Candidate name was missing under the referral.
Resolution
Update the candidates first name and last name on the candidate profile. To update the candidates name you can do this by using on of the following methods.
- Access the candidate profile and update the candidates first name & last name.
- Update the candidate name via integration center.
3077520 - Update candidate name using Integration Center - Recruiting Management
See Also
Keywords
Error, Assertion failed, titleLabel is null, Referral Tracking. , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors Recruiting all versions