SAP Knowledge Base Article - Public

3586793 - Error "Assertion failed: titleLabel is null" in SAP SuccessFactors Recruiting

Symptom

When accessing the employee referral the user receives the following error 
"Assertion failed: titleLabel is null" 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to the internal career site.
  2. Navigate to Options->Referral Tracking.
  3. The error "Assertion failed: titleLabel is null" is displayed.

Cause

Candidate name was missing under the referral. 

Resolution

Update the candidates first name and last name on the candidate profile. To update the candidates name you can do this by using on of the following methods. 

  1. Access the candidate profile and update the candidates first name & last name.
  2. Update the candidate name via integration center. 
    3077520 - Update candidate name using Integration Center - Recruiting Management 

See Also

Keywords

Error, Assertion failed, titleLabel is null, Referral Tracking. , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions