SAP Knowledge Base Article - Public

3586809 - Error "Update for Registered Product Tracking failed" Triggered When Release Outbound Delivery

Symptom

When release an outbound delivery, error triggered:

Object currently locked by XXX; try again later
Update for Registered Product Tracking failed

*XXX represents user name

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Outbound Logistics.
  2. Access view Outbound Deliveries.
  3. Select an outbound delivery, click Edit.
  4. Click Button Release, error triggered:

Object currently locked by XXX; try again later
Update for Registered Product Tracking failed

Cause

This outbound delivery contains a serial number and business user XXX is currently editing this serial number in another window.

Resolution

In outbound delivery edit window, click button Close, and click No in pop-up window. Once business user XXX complete edit in the serial number and close the edit window of that serial number, proceed to release this outbound delivery again.

Note: at this moment, don't click Save button in outbound delivery edit window, since the outbound delivery will still be released and this may lead to incorrect status of that serial number.

Keywords

Outbound Delivery, Serial Number, Registered Product, Locked, Release , KBA , AP-ODP-OD , Outbound Delivery , Problem

Product

SAP Business ByDesign all versions