SAP Knowledge Base Article - Preview

3586848 - Ticket Depersonalization Not Successful For All Tickets

Symptom

Depersonalization of tickets does not always go through successfully. The job is scheduled, but many of the selected tickets are still not depersonalized afterwards. 


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2502

Keywords

ticket, depersonalization, inconsistent, tickets missed out, not depersonalized , KBA , LOD-CRM-SRP , Service Request Processing , How To

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