SAP Knowledge Base Article - Preview

3586976 - EC-to-ECP: Error '201 - The system failed to generate the access token' while opening Direct Pay Statement.

Symptom

While opening Direct Pay Statement from employee's profile in EC, the error:

  • Error Code: 201
  • Error Message: The system failed to generate the access token.

This may also happen in the Payroll System Information screen. 


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Environment

  • SAP SuccessFactors Employee Central Payroll 

Product

SAP SuccessFactors Employee Central integration to SAP Business Suite all versions

Keywords

Employee Central Payroll, OAuth, Error ID, Gateway Service, Payroll System Information, Direct Pay Statement , KBA , LOD-EC-GCP-PY-PST , EC Payroll Pay Statement , Problem

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