SAP Knowledge Base Article - Public

3586981 - Removal of 'Take Photo' button for attacments in Visits

Symptom

You want to disable the functionality for users to add attachments via the "Take Photo" functionality for Visits in Mobile Application.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Visits
  2. Select any Visit
  3. Go to Attachment Tab
  4. See "Take Photo" button
  5. Unable to remove this via Adaptation

Cause

This is enabled and needs to be removed in Mobile Settings in Administrator Work Center.

Resolution

  1. Go to Administrator
  2. Go to General Settings
  3. Go to Mobile Settings
  4. See the setting "Disable Image Upload from Device Folder/Gallery"
  5. Selected Yes

See Also

https://help.sap.com/docs/sap-cloud-for-customer/725c2f32784a4914b1b9caa35e2e822a/3a34cb3e92ff416ea496cbbaf57156db.html?q=take+photo

Keywords

Take Photo, Mobile, Attachments, Visits , KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , Problem

Product

SAP Cloud for Customer core applications 2502