SAP Knowledge Base Article - Preview

3587028 - Participants are not able to access SAP Incentive Management

Symptom

The participant is not able to access the system, despite having ensured that everything is correctly configured in the IAS system, IDP system, and Incentive Management configuration.


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Environment

  • SAP Sales Performance Management
  • Incentive Management

Product

SAP Incentive Management all versions

Keywords

user with that username does not exist or was removed, terminated, user termination, user effectivedate, participant, effectivedate, not able to access Incentive Management, Incentive Management, SSO, IDP, IAS, Configuration, user access , KBA , CEC-SAL-COM , Incentive Management , Problem

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