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SAP Knowledge Base Article - PreviewSymptom
You would like to understand how to change the properties of custom and standard fields of the case entity using the extensibility administration in SAP Service Cloud Version 2.
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Environment
SAP Sales and Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Custom, Standard, Fields, Standard Fields, Custom Fields, Properties, Disable Creation, Disable Updates, Hide, Mark as Required, Mandatory, Property, Dynamic Properties, Dynamic, Extensibility, Extensibility Administration, Case, Cases, Case Entity, Entity, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , How To
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