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SAP Knowledge Base Article - PreviewSymptom
A service request with a downtime like tenant refresh request or restore point request is booked for a specific date and time and the scheduled downtime is correctly displayed in the calendar. However, in the Service Request View, the request is displayed as scheduled for a different date and time.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Service Control Center, Scheduled on, Calendar, Discrepancy, Scheduled Time, Create on, Downtime, Mismatch , KBA , SRD-CC-CI-CCS , ByD Service Control Center , Problem
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