3587178 - Non-bundle tomcat cannot start due to JVM error in SAP BusinessObjects Business Intelligence Platform(BI) 4.x environment

Error from tomcat log

1. No JVM configured or found in registry
2. The system could not find the environment option that was entered
3. Failed to load JVM DLL "NULL", HOME "(NULL)"

• NOTE: The process of upgrading Apache Tomcat outside of the included BI Platform installation falls under Limited Support/Out of Scope of SAP Product Support. In cases where the upgraded version is not stable or has other issues, may be required to downgrade or revert back to the bundled version for product compatibility, or at the request of SAP Product Support in the course of troubleshooting. Refer to the supported version of Tomcat mentioned in the PAM Guide for the respective BI product version.
• If Tomcat is successfully upgraded to a PAM supported version, that version of Tomcat is then supported for that BI Platform according per the PAM. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP BusinessObjects Business Intelligence Platform(BI) 4.x
• Windows
• Linux / Unix

bidep, bpkba, tomcat, upgrade, update, manually, 7, 8, 6, bi4, 4.x, 4.3, 4.1, 4.2, 4.0, master, note, externally, bundled, service.bat, sc, configuration, sample, how, to, configuration, sample, stdout, stderr, policy, support, backup, remove, BOEXI40Tomcat, service, help, bidep, htkba , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem