SAP Knowledge Base Article - Preview

3587210 - OfficeIntegration - MS Word hangs using form/letter processing

Symptom

After updating MS Office to version 2408 or higher, MS Word may hang if invoked from SAP GUI (e.g. form processing, letter processing).

Another symptom is observed that MS Word is not selectable (disabled).


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Environment

SAP GUI for Windows

OfficeIntegration

SAP Netweaver

Product

SAP NetWeaver all versions

Keywords

OfficeIntegration, MS Word, hang, freeze, MS update, add-ins , KBA , BC-FES-OFFI , SAP Desktop Office Integration , BC-FES-GUI , SAP GUI for Windows , BC-FES-CTL , SAP GUI for Windows Controls , Problem

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