SAP Knowledge Base Article - Public

3587303 - Value Help Does not Work as Expected When Executing the Migration of Customer Contracts

Symptom

When executing the Migration of Customer Contracts, in step 2 - Convert Values, value help does not show the value for the Employee Responsible or for the Contract Administrator.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Business Configuration work center.
  2. Go to Overview view.
  3. Search for Migration of Customer Contracts.
  4. Select Migration of Customer Contracts activity and click in Open.
  5. Click in the hyperlink Migrate customer contracts using the migration tool.
  6. Select the respective file.
  7. Click on Execute Migration then Execute Migration Step By Step.
  8. Under Step 2 - Convert Values, an action is required for the Employee Responsible and Contract Administrator.
  9. Click in the hyperlink Edit Value Conversion for the Employee Responsible as an example.
  10. Click on the value help.

The system does not show the values for the respective Employee Responsible.

Cause

This is the current system behaviour.

Resolution

To change the system behaviour, you may submit your enhancement request via the following SAP Continuous Influence sites:

SAP Business ByDesign Idea Place

 

 

 

See Also

Does not work, does not appears, not visible.

Keywords

KBA , AP-CCP-CC , Customer Contract , Problem

Product

SAP Business ByDesign all versions