SAP Knowledge Base Article - Public

3587310 - "Facts could not be loaded." would appear when creating a Seamless Planning model in SAP Analytics Cloud (SAC)

Symptom

 

  • Successfully enable Seamless Planning for SAC
  • Create a model based on Excel and select the Data Storage Location as SAP Datasphere Space
  • Error message "Facts could not be loaded." would appear when creating this model

Environment

 

  • SAP Analytics Cloud 2025.1.10 

 

Reproducing the Issue

 

  1. Log onto SAC
  2. Navigate to Modeler
  3. On this Modeler page, select Model-> Start with data
  4. On the following "Data Storage Location" panel, select SAP Datasphere and select the space and click on Next
  5. On the following "Select a data source" panel, select the data source as "File (Local File or File Server)"
  6. On the following "Create Model From File" panel, select to upload an Excel file
    => Observe that the Model interface would appear
    => However, observe that no data would appear on the "Data Foundation View" and the error message "Facts could not be loaded. " would appear

 

 

Cause

The issue is caused by a defect in the product. 

Resolution

This issue has been addressed in Datasphere version 2025.07 and SAC version 2025.1.10.

See Also

Keywords

sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, Story, story, Stories, stories, Story 2.0, story 2.0, Optimized Design Experience mode, ODE, ode, Optimized View mode, OVM, ovm, seamless, planning, model, storage , KBA , LOD-ANA-ML , SAC Modelling , Problem

Product

SAP Analytics Cloud 1.0