Symptom
- Successfully enable Seamless Planning for SAC
- Create a model based on Excel and select the Data Storage Location as SAP Datasphere Space
- Error message "Facts could not be loaded." would appear when creating this model
Environment
- SAP Analytics Cloud 2025.1.10
Reproducing the Issue
- Log onto SAC
- Navigate to Modeler
- On this Modeler page, select Model-> Start with data
- On the following "Data Storage Location" panel, select SAP Datasphere and select the space and click on Next
- On the following "Select a data source" panel, select the data source as "File (Local File or File Server)"
- On the following "Create Model From File" panel, select to upload an Excel file
=> Observe that the Model interface would appear
=> However, observe that no data would appear on the "Data Foundation View" and the error message "Facts could not be loaded. " would appear
Cause
The issue is caused by a defect in the product.
Resolution
This issue has been addressed in Datasphere version 2025.07 and SAC version 2025.1.10.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
Keywords
sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, Story, story, Stories, stories, Story 2.0, story 2.0, Optimized Design Experience mode, ODE, ode, Optimized View mode, OVM, ovm, seamless, planning, model, storage , KBA , LOD-ANA-ML , SAC Modelling , Problem
Product
SAP Analytics Cloud 1.0