SAP Knowledge Base Article - Preview

3587314 - API Call for Retrieving XDL Job Status results in Error:-"JobID is null" in SAP SuccessFactors Incentive Management on Hyperscalers.

Symptom

Users may encounter an error ("JobID is null") when attempting to retrieve the XDL Job Status via API client applications. This typically occurs when using a third-party API client instead of the SAP API Accelerator Hub on Hyperscalers. The issue is related to the URL used for the API call.

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Environment

SAP SuccessFactors Sales Performance Management

    • Incentive Management on Hyperscalers.

Product

SAP SuccessFactors Incentive Management 2025 ; SAP SuccessFactors Incentive Management on hyperscalers 1.0

Keywords

XDL Job Status, API, XDL Job, XDL API, API not working, GCP API, K8, Xpress data loader.  , KBA , CEC-SAL-COM-CDL , Express Data Loader , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Problem

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