SAP Knowledge Base Article - Public

3587320 - 1H2025 - [CX Apply] - Can't Download the Resume Files When Editing in Application Wizard - Recruiting Management

Symptom

When CX apply is enabled and candidates editing their applications, they can only update the resumes but can't download them. While on candidate profile page, they can download the resumes.

Expected behavior: when editing applications, candidates should be able to download the resumes.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Cause

This is a Known Issue.

Resolution

Product Engineering is investigating a solution.

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See Also

KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

Keywords

RCM, Recruiting Management, CX Apply, Candidate, Application, Wizard, Profile, Resume, Update, Edit, Download, Defect, Release, 1H 2025, RCM-149179 , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions