SAP Knowledge Base Article - Preview

3587354 - Not able to open and create Story Reports on SuccessFactors

Symptom

  • Not able to open and create Story Reports on SuccessFactors
  • When trying to access SAC URL in a parallel tab "Internal Server Error" message or endless loading screen appears.
  • Browser developer tool network calls show status 500 for the call "<SAC URL>/sso/login/callback?code=<id>&state=<id>" 


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Environment

  • SAP Cloud Identity Services
  • SAP SuccessFactors HCM Suite

Product

SAP Analytics Cloud all versions

Keywords

Story reports, Success factors, embedded SAC, loading, Internal Server Error, SAC, callback?code=, duplicate attribute IAS, IAS , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , BC-IAM-IDS , Identity Authentication Service , Problem

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