SAP Knowledge Base Article - Public

3587362 - Reimagined Candidate Experience - UI issues when uploading multiple files to an attachment field - Recruiting Management

Symptom

Job Application page:

  • Only one random file is uploaded to the multiattachmentselection field when multiple files are selected at once.
  • When uploading multiple files at once, the page does not display the files correctly or the page may freeze

Candidate Profile page:

  • Unable to use Ctrl/Shift key to select multiple files when uploading.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Try to upload fields to the multiattachment fields.
  2. Hold down Ctrl/Shift key to select multiple files to upload.
  3. See that all files selected are being uploaded.
  4. However, after finishing uploading, the page does not display files correctly.

Cause

The UI does not support uploading multiple files at once.

Resolution

This is a known limitation. Please upload one file at a time.

To request an improvement for this feature, it is recommended to submit it to our Customer Influence page. This platform enables users to vote for each other's ideas, post comments, and receive direct feedback from the Product Management team. Refer to the KBA 2090228 for more information.

See Also

KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

RCM, CX, Candidate, Application, attachment, multiattachmentselection, multiattachment, upload, multiple , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting all versions