SAP Knowledge Base Article - Public

3587440 - Inability to Open Multiple Analytical Stories Simultaneously in SAP Sales/Service Cloud V2

Symptom

When attempting to open a existing story while another is already open, the system closes the previously opened story.

Environment

  • SAP Sales Cloud and Service Cloud Version 2
  • Embedded Usage of SAP Analytics Cloud

Reproducing the Issue

  1. Open a story from the "Design stories" work center.
  2. Attempt to open another story while the first one is still open.

Cause

The system design currently does not support the opening of multiple stories simultaneously.

Resolution

See Also

Refer to KBA 3498271 - New Customer Request for Additional Feature or Function in SAP standard software.

Keywords

Analytical Stories, SAP Sales/Service Cloud, multiple stories, simultaneous opening, system design, feature request. , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions