Symptom
When attempting to open a existing story while another is already open, the system closes the previously opened story.
Environment
- SAP Sales Cloud and Service Cloud Version 2
- Embedded Usage of SAP Analytics Cloud
Reproducing the Issue
- Open a story from the "Design stories" work center.
- Attempt to open another story while the first one is still open.
Cause
The system design currently does not support the opening of multiple stories simultaneously.
Resolution
- The feature to open multiple stories simultaneously is currently not available.
- Post the requirement or vote for the requirement under the following links (SAP Sales Cloud Version 2: https://influence.sap.com/sap/ino/#/campaign/3766; Service Cloud Version 2 and Enterprise Service Management: https://influence.sap.com/sap/ino/#/campaign/3765) along with the attached KBA < 3498271 - New Customer Request for Additional Feature or Function in SAP standard software>.
See Also
Refer to KBA 3498271 - New Customer Request for Additional Feature or Function in SAP standard software.
Keywords
Analytical Stories, SAP Sales/Service Cloud, multiple stories, simultaneous opening, system design, feature request. , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions