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SAP Knowledge Base Article - PreviewSymptom
Problems will occur when performing refund directly (by releasing credit memo request) in the "Enter Inspection Results - From Warehouse" app. For example, although the refund request has been automatically generated, the refund progress is still displayed as "Not Refunded".
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Environment
SAP S/4HANA Cloud Public Edition
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
SAP S/4HANA Cloud Public Edition, Refund Status, Not Refunded, Refund Progress, Inspection, Determine Refund, Manage Customer Returns - Version 2, Enter Inspection Results, From Warehouse , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem
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