SAP Knowledge Base Article - Preview

3587472 - SAC Story : Story failed to lbe loaded after using "Default bookmark" functionality after QRC Q1 2025

Symptom

  • After executing the SAC analytic reports and using 'saved bookmark as default' option by changing the period input control, while trying to re-run the same report, we are getting Blank page (white screen). It failed to be loaded. 
  • As workaround : delete the default bookmark saved, and the report can be loaded again
  • The issue with the default bookmark occurs after QRC Q1 2025. 
  • Errors in Console :
    169.main.2ea78b4….js:19 Script execution failed for event "Application.onInitialization" STORE_COMMIT_TRANSACTION/1 failed as store has been destroyed
    app.chunk.appBuildin…eb4670dd334b8c.js:1 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'getContainer') at c.<anonymous>
    169.main.2ea78b4….js:19 [Unified Store] Atomic or eventual listener or external refresh triggered error, ignoring: [FailedAction - Action: store.refreshExternalState@[{"app":"MAIN_APPLICATION"},{"story":"storyID"},{"pageFilterWidget":"cf0a35a3-26d9-41c4-8556-8f35609fd2dc"}] - Error: Store.HandlerInvalid/External component for pageFilterWidget not found] at Error: [FailedAction - Action: store.refreshExternalState@[{"app":"MAIN_APPLICATION"},{"story":"storyID"},{"pageFilterWidget":"cf0a35a3-26d9-41c4-8556-8f35609fd2dc"}] - Error: Store.HandlerInvalid/External component for pageFilterWidget not found]
    at new t
    Error: [FailedAction - Action: store.refreshExternalState@[{"app":"MAIN_APPLICATION"},{"story":"storyID"},{"pageFilterWidget":"cf0a35a3-26d9-41c4-8556-8f35609fd2dc"}] - Error: Store.HandlerInvalid/External component for pageFilterWidget not found]
    at new t
    169.main.2ea78b4….js:19 Error: [FailedAction - Action: SET_SELECTED_MEMBERS@[{"app":"MAIN_APPLICATION"},{"story":"storyID"},{"pageFilterWidget":"cf0a35a3-26d9-41c4-8556-8f35609fd2dc"}] - Error: Store.UnhandledError/Unhandled failure during external write operation.] Unknown throwable: Protocol Error: Error [Protocol]: (#73) Connection is already released


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Environment

  • SAP Analytics Cloud 2025.1.5

Product

SAP Analytics Cloud all versions

Keywords

Default bookmark, Timer, Timeout, NavigationUtils, UrlParameter.create , KBA , LOD-ANA-AD-INF , Analytics Designer Infrastructure , Problem

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