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3587500 - Unresponsive Logon Button in Internet Explorer 11

Symptom

  • The logon button in ICF services is unresponsive.
  • The issue is observed when using the Internet Explorer 11 (IE11) browser.
  • The issue does not occur when using the Chrome browser.
  • In the HTTP trace, it was possible to see a Syntax Error:

                                    UCF_ls.setSemanticEventHandler({
                                        onSemanticEvent: (oEvent) => {
                                            if (oEvent.sGetName() == 'ControlsInitialized' || oEvent.sGetName() == 'Initialized')
                                            {
                                                var focusId = document.getElementById("FOCUS_ID").value;
                                                try {
                                                    if (focusId) document.getElementById(focusId).focus();
                                                } catch(err) {};
                                                UCF_ls.setSemanticEventHandler(this, "handleEvent");
                                            }
                                                UCF_ls.setSemanticEventHandler(this, "handleEvent");

  • The below corrections has already been implemented in the System:
    1. SAP Note 3463884 - "WebGUI logon button does not work if Internet user is configured"
    2. SAP Note 3435471 - "Logon Page without focus on username"

  • The below documentation has already been checked:
    1. KBA 2900689 - "Logon button does not work using SAPGUI for HTML or Web Dynpro ABAP application"
    2. KBA 3533374 - "Custom Implementation triggers logon page fails to load on SAML2 transaction"
    3. KBA 3218827 - "Logon button does not work on SAML2 transaction logon page"


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Environment

  • SAP NetWeaver, ABAP Systems 

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

unresponsive, logon button, Edge browser, Chrome browser, IE11, Edge, ICF, SICF, logon, missing , KBA , BC-MID-ICF , Internet Communication Framework , BC-MID-ICF-LGN , ICF System Login , Problem

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