SAP Knowledge Base Article - Public

3587574 - Payment Batch Status Automatically Rejected in Monitor Payments

Symptom

Payment Batch is in status Automatically Rejected in app Monitor Payments although no Payment Approvers are maintained for the respective bank account in app Manage Bank Accounts.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."  

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go To app Monitor Payments.
  2. Select the Payment Batch.
  3. Payment Batch Status is Automatically Rejected.

Cause

Option 'Auto Rejection when Approval List Empty' is selected for the respective company code and account type in the configuration step Define Settings for Bank Account Master Data (SSCUI 102336). Hence, the payment batch is automatically rejected since approval list in Bank Account Management for the bank account is empty.  

Resolution

In the setting Define Automatic Approval/Rejection, the automatic actions in Bank Communication Management in case the approval list in Bank Account Management is empty, or the approval pattern cannot be defined can be maintained.
Possible values:

    • Auto Rejection when Approval Pattern not Found, or Approval List is Empty: All payment batches will be automatically rejected in case the approval list in Bank Account Management for the house bank account is completely empty or in case the approval pattern cannot be defined.
    • Auto Rejection when Approval List is Empty: All payment batches will be automatically rejected in case the approval list in Bank Account Management for the house bank account is completely empty.
    • Auto Approve when Approval List is Empty: All payment batches will be automatically approved in case the approval list in Bank Account Management for the house bank account is completely empty. This is the default value for the Bank Communication Management with Bank Account Management.

Follow the below steps to set up auto approval:

  1. Go to the configuration step Define Settings for Bank Account Master Data (SSCUI 102336).
  2. In the Define Automatic Approval/Rejection, select option '03 - Auto Approve when Approval List Empty' for the company code.

  3. Click on Save.

Keywords

Payment Batch Status, Automatically Rejected, Monitor Payments, FIN-FSCM-BNK, Payment Batch, Payment Approvers, Manage Bank Accounts, Auto Rejection when Approval List Empty, Define Settings for Bank Account Master Data, 102336, Account Type Definition, Auto Approve when Approval List Empty , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions