Symptom
When simulating pricing on the external system (SAP ERP, SAP S/4HANA and so on) the Bill of Material (BoM) is not exploding as expected.
Environment
- SAP Cloud for Customer
- SAP ERP
- SAP S/4HANA
Reproducing the Issue
- Go to the Sales work center.
- Go to the Sales Quotes work center view.
- Search and Open the Sales Quote ID 1234 (where 1234 means the Quote ID).
- Request External Pricing.
The Bill of Material (BoM) explosion is not working as expected.
Cause
After performing a web service message trace in C4C, on the response payload you verify the following:
<Item>
<TypeID>112(V1)</TypeID>
<SeverityCode>1</SeverityCode>
<Note>You do not have the authorization to explode the bill of material</Note>
</Item>
It means the Integration User doesn't have authorization to explode BoM.
Resolution
In order to resolve the issue, please check the KBA 439156 - Error message V1112 for VA02 with BOM
Keywords
BoM, Bill of Material, C4C, Cloud for Customer, Material, Item, SAP ERP, S/4HANA, Explode. , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To