SAP Knowledge Base Article - Preview

3587673 - Inactive Tax Condition Type in Service Order for Specific Customer in SAP S/4HANA Cloud Public Edition

Symptom

  • In the service order for a specific customer, the UTXJ tax condition type appears with an inactive (red) price element status.
  • Despite the inactive status in the service order, the tax condition type is active in the service invoice.
  • The tax determination for the service order is correct i.e no errors in pricing or downstream processing (e.g., invoicing or service confirmation).


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

SAP S/4HANA Cloud Public Edition, Public Cloud, tax condition type, inactive, red status, service order, customer specific, tax determination, tax classification, maintain business partner, sales and distribution, output tax, full tax. , KBA , CRM-S4-BF-PR-2CL , S4CRM: Pricing (Public Cloud) , Problem

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