SAP Knowledge Base Article - Preview

3587710 - Error: 'Not Authenticated.. Ref Number: [...]' on different areas on Incentive Management Admin

Symptom

  • While trying to access and edit information on different work areas throughout Incentive Management, an error message is displayed and prevents any changes to be saved or some areas to be accessed;
  • Error message 'Not Authenticated.. Ref Number: [...]'.


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management

Product

SAP SuccessFactors Incentive Management 2025

Keywords

Not Authenticated error, SAP SuccessFactors,  Incentive Management, Commissions, proxy setup, session validation, Disable Session Transfer Validation, Not Authenticated , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , Problem

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