Symptom
- Two-Factor Authentication (TFA) with Email and Email Verification features are currently not supported for SuccessFactors Recruiting.
- Candidates created by Recruiter, OData API, Candidate Import job (Legacy Data Migration) or other similar interface will not be synced to Customer Data Cloud (CDC).
- Possible errors: "Invalid login or password", "There is already an account with the email"
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Environment
- SAP SuccessFactors Recruiting Management
- SAP Customer Data Cloud
Product
SAP Customer Data Cloud all versions ; SAP SuccessFactors Recruiting all versions
Keywords
CXCDC-26055, RCM-144395, RCM, CDC, Gigya, TFA, MFA, OTP, Customer Data Cloud, Candidate, Account, Email, Verification, Login, Sign In, Failed, Error, API, Import, Data Migration, Add Candidate, Manual Creation, Recruiter , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Product Enhancement
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