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SAP Knowledge Base Article - PreviewSymptom
- Users do not receive system or email notifications from SAP Emarsys when an automation transitions to fail-safe status.
- Notification settings for both system and email alerts are active, yet no notifications are generated upon the automation status change.
- This issue affects the visibility and monitoring of automation processes, potentially leading to missed alerts regarding system performance or errors.
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys 1.0
Keywords
notification, fail-safe status, automation, back-end visibility, Webhook Request error, sync, configuration, activation , KBA , CEC-EMA-AUT , Automation , Problem
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