SAP Knowledge Base Article - Preview

3587963 - No Notifications Received for Fail-Safe Status Change in Automation Program

Symptom

  • Users do not receive system or email notifications from SAP Emarsys when an automation transitions to fail-safe status.
  • Notification settings for both system and email alerts are active, yet no notifications are generated upon the automation status change.
  • This issue affects the visibility and monitoring of automation processes, potentially leading to missed alerts regarding system performance or errors.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

notification, fail-safe status, automation, back-end visibility, Webhook Request error, sync, configuration, activation , KBA , CEC-EMA-AUT , Automation , Problem

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