SAP Knowledge Base Article - Preview

3587968 - [CPI Only] Cloud Integration Root Certificate switching to "DigiCert TLS RSA4096 Root G5" from "DigiCert Global Root G2"

Symptom

You have received notification mail(s) since Jun 2025, advising the switch of Cloud Integration Root Certificate from [DigiCert Global Root G2] to [DigiCert TLS RSA4096 Root G5], which will happen since Aug, 2025 in stages (refer to "See Also" section), for both NEO & CF environment.

The purpose of this KBA is to provide clarification on the actions required on the customer side in relation to this.
Please always check the latest version of this article, as it's getting updated constantly.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Business Technology Platform
  • SAP Integration Suite
  • Cloud Integration

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

DigiCert, Certificate Update, Certificate Renewal, Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow , KBA , LOD-HCI-PI-OPS , Cloud Operations , Product Enhancement

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